Privacy Policy

Last updated November 13, 2024

Introduction

At Athamind, we understand the deeply personal nature of mental health care and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website and services. Our practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) of Ontario, as well as other applicable privacy laws and regulations.

Information We Collect

To provide you with comprehensive mental health care and support, we collect several types of information. Personal information includes basic contact details such as your name, email address, and phone number, which we use to communicate with you about your care. When you receive services from us, we also collect personal health information, which includes your mental health history, treatment information, and any relevant medical documentation or referrals you provide to us.

How We Use Your Information

Your information enables us to provide high-quality mental health care and maintain a secure, efficient practice. We use your personal and health information primarily to deliver mental health services, manage appointments, and maintain accurate health records. This includes coordinating with other healthcare providers when necessary and processing payments for services.

Protecting Your Privacy

We take the protection of your information seriously and have implemented comprehensive security measures. All personal health information is stored securely in Canada, protected by encryption both when stored and when transmitted. We maintain strict access controls, ensuring that only authorized healthcare providers and support staff can access the information they need to provide your care.

Information Sharing

We share your information only when necessary to provide your care or when required by law. Your mental health information may be shared with other healthcare providers involved in your care, always with appropriate safeguards in place.

Your Privacy Rights

We believe in transparency and your right to control your information. You have the right to access your personal information in our records and request corrections if needed. You can also withdraw your consent for optional uses of your information at any time.

Contact Us

Your privacy matters to us. If you have questions, concerns, or would like to exercise your privacy rights, please contact our Privacy Officer at support[at]athamind.com.

Policy Updates

We may update this Privacy Policy as our services evolve and privacy laws change. We will notify you of any material changes through our website or by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.